DM
Dumisani M
1 reviews | Active since Oct 2012
03 Feb 2016, 12:10
Telkom still charge mefor the contract I cancelled
I cancelled one of my contracts with telkom mobile last year october but until now they still include it in my invoice. I tried to phone them but I held a phone for 10 minutes without any help.
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Telkom's replyOfficial
03 Feb 2016, 13:39Hello magaza12,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174932.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174932.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Telkom's reply03 Feb 2016, 13:39
Official
Hello magaza12,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174932.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174932.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team