TELKOM STILL CAN'T HELP!

My 5th review of the **** show that is Telkom! After almost 3 months of waiting for them to fix their error in installaing my line. I call the technical support team who advised me that my fault was closed!! IS THIS A JOKE!!! THEN, i get a bill for an account that was never properly activated! I am at my end. Im done. I requested a cancellation today and I WILL NOT PAY THAT BILL for a service I did not use! ABSOLUTE ****! The worst i have ever had to deal with.