1 reviews | Active since Dec 2010
Telkom Still cant get it right
Concerning -- SM223339 Got this email from telkom... Yet the plan I app**** for was Smart Wireless Uncapped 1. That I stated in my first hellopeter complaint. Yet the email they send provides an incorrect link. The link I found. http://www.telkom.co.za/today/unlimited-broadband/ or https://secure.telkom.co.za/today/shop/home/plan/smartbroadband-uncapped-wireless-1/ Still why should I re-apply? is something going to be different? Call me or get a Manager to call me so it looks like you actually care about providing a proper service!?!? Then I get a second email stating this has been escalated to the online team. Good day Larry Kindly follow the link below to re-apply https://secure.telkom.co.za/today/shop/personal/devices/ Social Media Division : Customer Services-SOC Tel: 081 180/ 10210 cid:[email protected]
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM229379
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM229379
Regards
Luleka
Telkom Social Media Team