1 reviews | Active since Apr 2015
Telkom still cant fix my line?
<p>I called Telkom Thursday(7 July) complaining that my line is syncing at 25MB/s and i should be getting 40MB/s. My router shows that i can get 40mb/s. Today 10 July at 18:30 they worked on my line. i got a sms saying its fixed and if not i should call 10210 again. How can Telkom say its fixed if they havent talked to me. If they did I would have said that my line is now syncing at 22MB/s and my router is showing it can only get 31MB/s now, oh and my telephone cant make callls but can recieve them now. My ref numbers are 10CVZ090716 and 67CVZ070716. Please fix it.</p>
My phone is working and its syncing at 25MB/s and my router is showing it can sync up to 40MB/s. But i am checking my router and I see a couple things that might be the problem. I am on interleave and might need to be switched back to fast. My Line Attenuation is 18.5 but i am 600meters away from the exchange so something is definitely wrong there. My Line Attenuation should be around 11-13 for 600meters. Thanks to the Telkom technician who tried to fix the problem on a sunday night.
My phone is working and its syncing at 25MB/s and my router is showing it can sync up to 40MB/s. But i am checking my router and I see a couple things that might be the problem. I am on interleave and might need to be switched back to fast. My Line Attenuation is 18.5 but i am 600meters away from the exchange so something is definitely wrong there. My Line Attenuation should be around 11-13 for 600meters. Thanks to the Telkom technician who tried to fix the problem on a sunday night.
Telkom teks came in and fixed the problem could not be happier. The tek(forgot the name) that came to my house was very friendly and sorted me out. I have no complaints
Telkom teks came in and fixed the problem could not be happier. The tek(forgot the name) that came to my house was very friendly and sorted me out. I have no complaints