TELKOM STILL BILLS ME EVEN AFTER I CANCELLED MY LANDLIN

<p>I have requested my landline to be cancelled on 6 April 2017 by completing the cancellation form attaching my ID and emailing it all to ********** <p> </p> <p>By 2 May 2017 my landline was still active and I forwarded the same email with supporting documents to the same email address again.</p> <p> </p> <p>It is now 10 May 2017 and my landline is still not cancelled and Telkom sent me an account in the amount of R553.16 overdue BUT I ALREADY CANCELLED MY LINE!!</p> <p> </p> <p>On calling your call centre on 9 May 2017 I was told there is no record of the cancellation, and I had to forward the initial request to the consultant ********** who will follow up on the matter. </p> <p> </p> <p>STILL NO RESPONSE! </p>