1 reviews | Active since Feb 2017
TELKOM STILL BILLING ME AFTER CANCELLED SERVICES!
<p>Cancelled my account in store in November to give one months notice to cancel end of December. </p> <p>Bill was paid in full for those months and confirmed in store that I am fully settled up for the final month. Still receiving accounts! Tried contacting telkom online chat support. Have been waiting for an agent to come online for 40 minutes! Sent email to BILLING ACCOUNT QUERIES. Received mail back they dont deal with account queries....wow. They sent link to Telkom site to chat with agent. Hysterical. </p> <p>Emailed several fields to get SOMEONE to assist and sort this problem but nothing.</p> <p>TERRIBLE SERVICE. </p> <p> </p>
********** 31751
this is copied and pasted from the account itself!
This is correct! And i am still receiving accounts.
Clear this account TODAY
Invoice number is 702B ********** r
Look it up.
********** 31751
this is copied and pasted from the account itself!
This is correct! And i am still receiving accounts.
Clear this account TODAY
Invoice number is 702B ********** r
Look it up.
THIS IS STILL NOT RESOLVED.
I HAVE SENT YOU CORRECT DETAILS AND HAVE EMAILED EVERY PLATFORM!
I JUST RECEIVED YET ANOTHER ACCOUNT.
I WILL CONTINUE TO MAKE THIS A PUBLIC COMPLAINT ON A DAILY BASIS IF THIS IS NOT SOLVED WITHIN 24HRS.
CLEAR THIS ACCOUNT IMMEDIATELY.
AND SORT OUT THE STAFF AT MALL AT REDS WHO CLEARLY DID NOT LOG THIS CORRECTLY WHEN CANCELLED ON 31 OCTOBER!
THIS IS STILL NOT RESOLVED.
I HAVE SENT YOU CORRECT DETAILS AND HAVE EMAILED EVERY PLATFORM!
I JUST RECEIVED YET ANOTHER ACCOUNT.
I WILL CONTINUE TO MAKE THIS A PUBLIC COMPLAINT ON A DAILY BASIS IF THIS IS NOT SOLVED WITHIN 24HRS.
CLEAR THIS ACCOUNT IMMEDIATELY.
AND SORT OUT THE STAFF AT MALL AT REDS WHO CLEARLY DID NOT LOG THIS CORRECTLY WHEN CANCELLED ON 31 OCTOBER!