Telkom still billing me after CANCELATION

AND YET ANOTHER BILL!!!!!!!!!!!!!!!!!!! AFTER CANCELLATION

Telkom has yet again got 10/10 for their POOR and unprofessional service ! We called in to cancel our line with Telkom, no feedback was given from the communicator, called in again to make sure that they have cancelled on their side to hear that there will be a SMS sent out with the cancellation confirmation, after a week still no SMS, called in again to hear what is going on, Only to hear we need to cancel via email. Done.. still no confirmation !

We pay for a 10mb per second line uncapped, but get zero signal almost 80% of the month but have to keep paying the full amount ! This has been taken up with Telkom on probably 100 different occasions and nothing EVER get done about it ! So eventually we here they will deduct the monies lost on internet time , and what happens ? Get a bill showing we are behind in payment ! Telkom is the worst service provider EVER with the poorest assistance ! After being a loyal customer for so many years and this is the service you get from them ! TELKOM - PLEASE NOTE YOU ARE STILL BILLING ME ! SINCE MY CANCELATION 21 JUNE 2018.