Telkom Still Billing ADSL Line Cancelled In Nov

I have been Requesting to Cancel my Telkom Line since Nov 2015, Account Number # ***. <br> I sent through the relevant Docs, Id's etc on the 17th Nov 2015 of which a Cancellation Receipt was received.<br> Then sent through the relevant Docs again on the 13 Jan 2016 asking why it had not been cancelled, again a Cancellation Receipt was received.<br> I escalated with call centre & supervisor on the 24 th Feb 2016 and sent through again all previous correspondents and Docs to [Email Removed]<br> Still my account has not been cancelled and I'm being billed for a ADSL line I don't use.<br> Looking at other similar posts here this is standard business by Telkom.<br> Completely unacceptable Telkom.<br> I want my line cancelled and funds returned to my account ASAP.<br>