Telkom still a disgustingly useless company!

Our Telkom line has been out of order for well over a month and Telkom has done nothing to resolve this problem. As a result we have been unable to use out Mweb subscription as well as any other paid for internet subscriptions and services. When we FINALY got hold of a Telkom operator we were told that it normally take 24 days to fix a problem, when explained it has been more than 24 days since the initial line fault was reported they said it will take an additional 24 days from today...so an average of 50days to fix a line outage! in the meantime we have to pay for the line, our Mweb internet, other internet services like DSTV-on demand, and buy additional data bundles on our phones! We have also been cut off from family members who live abroad as we can not use out desktop computer to Skype with them. This kind of poor service is nothing new from Telkom but it has definitely reached a new LOW on the service delivery front! Telkom should be ashamed of their disgusting service!!