Telkom *****sters

My cellphone contract came to an end in May, I did not cancel at that point as I still wanted the data and minutes benefit, so what that meant is from June I'd not be charged for the device. Telkom billed me correctly in June however in July I was billed for the device out multiple calls to Telkom asking them to rectify the error as none could explain the over charge I reversed the amount and paid Telkom for the active contract as I had eventually on the 9th July cancelled this contract.

Today I wake up my service is suspended 😔 I called their Call centre and I'm being informed that I was incorrectly billed in June as they had a technical error that was not communicated to me hence I reversed the extra charge amount as that was part of the contract terms, I am told my account has been sent to credit control I fail to understand how as this whole situation came about due to Telkom's inconsistency now I have to pay for the reinstatement of the collection mandate of which as a customer I refuse this is their competences.