TELKOM STELLENBOSCH

DO NOT deal with Lwandile at Telkom Stellenbosch. He is extremely *********** with customer service products at Telkom. He told me some long story of why he couldn't add a value added service of R40 for 100 minutes only for his colleague to tell me a different story and that the service can be added immediately. I later realized that he actually doesn't know how to activate this service as my partners service remains inactivated after requesting this service from Lwandile. My partner had specifically requested from Lwandile for a Top up contract and only after receiving a bill had he realised that the contract was incorrectly placed on an open line. The manager Mr Lockets also does not care about customer service too as he blatantly just doesn't respond to emails reporting poor customer service from this particular consultant and the rest of the store. The complaints are endless.