Telkom Steeling my Money!

Paid full amount on my Telkom account via Telkom Website, after sending proof of bank statements, sms's received from my bank, email received from Telkom stating successful payment, Telkom keep on sending me messages telling me my payment is overdue and it will result in an interruption. I have spoken and emailed numerous call center agents, team leaders and the accounts department. Even driven to the Telkom Head Office based in Centurion and was not allowed access. Received my new statement a month after payment was made and communication to Telkom regarding this matter and still the money paid and deducted from my Bank account reflects as unpaid on there statement. I get no joy or response from Telkom and nor any person actually being able to assist and resolve this problem. This is ridiculous and the worst paid for service ever!

Above all of this check all statements now and gathering all information possible to take this matter up with the Ombudsman and my lawyer, I have noted that Telkom have added an additional unauthorized services to 2 of my accounts.

Taking money from me as they wish for products I did not request or authorized.

This is called *****ING from loyal Customers!