TELKOM STEELING FROM ME BY ******* EVENT USAGE BILLING

ZERO RATING APPLIES - TELKOM STEELING FROM ME!! Since Nov 2021 i've been billed various amounts for "Event Billing Usage". Went into the Telkom shop on 8 Jan 22 to log a ticket for this billing to STOP and for refund to be processed. Just received my Jan 22 bill and as expected there's another "Event Billing Usage" charge and NO REFUND. Called 081 180 and are still holding 15mins later for assistance, so in the meantime im logging this COMPLAINT so that other customers can check their bills and stop these charges from getting added to their bills.