Telkom steeling and turning a blind eye.

Telkom's customer service is useless. If you call about anything that is not on the call centre script, they just cut you off. There is no way to resolve a complex issue. I logged a formal complaint. The agent was all friendly and helpful. A few days later I received an SMS that the issue was resolved. When calling to ask for the resolution I realized the complaint was not even closely logged according to my problem. I called 4 times to get it escalated and explained my problem. They purposely disconnected me 4 times. I was not rude. I did not ask anything unfair. Telkom is *****ing my money and they are not willing to take responsibility at all. There is no way to hold Telkom accountable other than to take them to court.