Telkom *****s my money again

Item: Telkom
Rating: 2
Author: viren S

I signed a Telkom contract on a 4meg line 23 months ago. I have a little while ago, upgraded to a 10 meg line, which is not part of my contract but which I paid for. Today I downgraded my line back to a 4 meg line, however, Telkom is charging me R70.19 to do it as they say I am in breach of my contract. Telkom is a ***** and is just *****ing people's money

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Telkom's replyOfficial

04 Mar 2015, 13:57

Hello Virensingh,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated by our Billing team and feedback will follow.

We sincerely apologize for the inconvenience.

Your reference is: SM93884.

Regards,
Sanele Buthelezi
Telkom Social Media

Telkom's reply04 Mar 2015, 13:57

Official