Telkom *****s from you without consequence

Telkom customer care is the worst.

I cancelled my adsl and extras on 28 Feb 2018 and they deducted payments for another 3 months.

I contacted them numerous times and they admit that they owe me the premiums deducted after the cancelation but no payment has been recieved yet. Its been 9 months already.

Attemps to get the right person to contact me has failed.

How is it that in South Africa a company can just take your money without any consequences, but if I owed them they would have blacklisted me.

This is an immoral company, but we are dependent on them. How sad is that.