CVdM
Christiaan Van der Merwe
1 reviews | Active since Dec 2013
19 Sept 2015, 19:03
Telkom *****S FROM THEIR CLIENTS!!!!!
I received my first bill after the last time they did me in with R5000 and now I have decided to upgrade to UNCAPPED on my SMART HOME PREMIUM, the lady in the call centre said it will cost R999 in total monthly to be UNCAPPED. Now instead Telkom has charged me for some TBIS R650 and my account has been uncapped from the 3rd of this month. AND they charged me on top of the R899 for SMART HOME another R800 -R900!! How can I keep paying these bills from telkom?? Last month they charged me R1800 for who knows what!!!! I will now go to ICASA once again, because this company only responds when you do so.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
19 Sept 2015, 19:28Hello Christiaanvdm1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM147300.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM147300.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply19 Sept 2015, 19:28
Official
Hello Christiaanvdm1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM147300.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM147300.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team