1 reviews | Active since Aug 2016

04 Aug 2016, 10:14

Telkom *****s deposit! Beware!!

<p>Cancelled my services with Telkom before 31/05/2016. Followed all procedures by e-mailing ********** with proof of my bank details to obtain refund. Zero response from Telkom till today! Telkom stole my R700 deposit! !1</p>

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Replies (3)
's update05 Aug 2016, 10:50
Reviewer Update

Yet after more than 24hours and a promise from Telkom this matter have not been resolved and nobody has contacted me!!! Give my refund today or i will report theft

's update05 Aug 2016, 14:04
Reviewer Update

Why still no contact Telkom???

's update15 Aug 2016, 14:37
Reviewer Update

A week ago your credit department contacted me to confirm my bank details, which you had all along for my debit order. The lady also then said that I must now pay a cancellation fee of R350. First word I've heard about this. Why was this not explained to me when I cancelled my services and why did you not add it to my final bill which were settled via debit order???

I explained above to her and instructed that the rest of my deposit must be refunded in the mean time while I wait for you to sort out the cancellation fee.

Yet no refund received. I want my money back plus interest for keeping it for 3 months! This is theft