1 reviews | Active since Nov 2014
Telkom *****s ....
I have been refusing to pay the invoice for March which you sent to me and I have on document for R815. As of this R815 there was data usage for R498 - which I am disputing . As you advised me that this was for out of bundle data used. Says this out of bundle data was used on 28-feb. In total the statement says I used 13103mb of data for the month. I had in total 11000 data ( 10gig promotion data + 1gig monthly data) . So you are saying you invoiced me R498 for 2103mb of data ?????? ------------------ And this is data you gave without my knowledge. you did not stop the data when I reached my limit. you unknowingly allowed my usage to go out of bundle. Now you sending me messages that I have an outstanding balance of R1357.49 How does this change from R815 to R1357.49.
You are ******* and want to cheat people . I have even made provision to pay my other months. But this invoice dated 1March I will not pay for that data used. you fix this or fetch your fone.
Good Day
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Tumelo
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Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,