jJ
joey J

1 reviews | Active since Aug 2013

10 Jan 2017, 08:57

Telkom *****ing my money by deducting extra payments without authorization

<p>Telkom Sa has deducted my debit order on the 4th of Januanry and on the 9th they deducted again!!!!!!</p> <p>Hell the schools starts tommorow how are they allowed to do so and now it will take a week for them to refund my money they stole!!!!!!!!!!!!!</p> <p>They didnt even appologies for it!!!!!!!!!!!!!! but Sayuri Padayachee laughs at you when you complain about Telkom *****ing your money!!!!!!! And then she told me that a lot of telkom clients phoned in with the same problem!!!!!!!!!! This is unacceptable!!!!!!!!!!!!!!!!!!!!!!!!!! i need to get confirmation from telkom that this money that they took ********ly will be paid into my account with in 24 hours!!!!!!!!!</p>

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Replies (1)
Telkom
Telkom's reply11 Jan 2017, 08:27
Official

Good day joeydejonge,

Apologies for the inconvenience caused by the double debit for your Telkom service. We are rectifying the error and the refund will reflect in your bank account within 24 to 72 hours.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.