Telkom *****ing my money

Good day

Telkom is working with ******** to ***** my money, I have two data contracts with them. In October I noticed a slightly higher bill than normal and I contacted their call center and the feedback I got was, there are subscriptions running on my account which does not make sense to me because the routers I have don't have any screen or buttons I can use to subscribe to anything, so clearly Telkom or ******** subscribed on my behalf. The consultant cancelled the subscriptions in October

Yesterday when my wife was checking the accounts, the subscriptions are still going off at R3 a day. Mind you all this money is debited together with the normal debit I signed up for, so the money is going directly to Telkom and I don't know if they share it with the ******** or they keep it to themselves.

Please help