1 reviews | Active since Sept 2020
TELKOM *****ING MONEY
In March 2020 I went to a Telkom branch to cancel a contract and to convert to prepaid. I was told that the LAST payment would go off in April 2020, which was fine with me. HOWEVER every month since then an amount still went off my bank account..... Blocking the debit order did not help, as the amount Telkom charges varies each month with either a couple of rands or cents (*****)!! After I reversed a debit order in September 2020, I got an SMS that the account is overdue, and a couple of days later the number was blocked.... I got hold of a lady who assured me she will cancel the contract and convert to prepaid if I pay the final "amount outstanding".... After so many months of not being successful in cancelling the contract, I paid the amount and was assured that by the end of September 2020, the contract would FINALLY be concerted to prepaid. Yesterday, the 3rd of October 2020, the same SMS was received that the account is overdue, which will result in interruption of Telkom's service........... I AM ABSOLUTELY DISGUSTED BY THE LACK OF SERVICE FROM TELKOM, AND DEMAND MY MONTHLY AMOUNTS PAID TO TELKOM FROM MAY - SEPTEMBER 2020 TO BE FULLY REFUNDED! I WILL NOT PAY ONE MORE CENT TO GET THIS CONTRACT CONVERTED TO PREPAID!!!!!!!!!!!! CONVERT THE CONTRACT TO PREPAID AND REFUND MY MONEY WHICH HAS BEEN ******!!!!!!!!!!!!!!!!!! I WOULD NOT RECOMMEND TELKOM TO ANYBODY WHO WANTS TO HAVE A PLEASANT EXPERIENCE WITH A MOBILE NETWORK!!!!!!!!!!!!! NEVER AGAIN.
