Telkom *****ing money despite failure to provide

First of all, I have been sitting with a line that is synching at 1.2mbps, while I signed up for and paid for a 2mbps service, which I got for a total of one week. And now, 5 minutes ago, after the typical passing the buck between Social Media reps, I get an SMS from my bank letting me know that Telkom has just helped themself to R1000 from my account. <br> <br> Now it's not exactly higher grade math to understand that +-R300 a month does NOT equate to R1000. The mere fact that is a dead R1000 tells enough on its own. And further, I have ONLY HAD THIS SERVICE FOR ONE MONTH in TOTAL! How I could be billed for almost 3 months of (poor) service, is absolutely ludacrous and pure theft. I will pursue this in a legal capacity if it not be dealt with promptly, as I have done so in the past. This is the last straw. I fully expect to be credited the amount they stole, and my service be restored to what i signed up for.<br> <br> ***<br> Contact me to settle this matter at once.