WS
Wade S

1 reviews | Active since Jul 2016

04 May 2017, 16:20

Telkom *****ing money!

<p>What is wrong with these cellular and landline providers? They wouldn't know customer service if it drove up to them, slammed their face and slashed their tyres! Telkom is by far one of the worst at customer service I have EVER encountered. They just WILL NOT let me cancel my contract! I have been trying for 2 months to the official email, filled out all the official paperwork and provided what I need to, and tried calling on multiple occasions. Long bouts of silence, broken up with one or two emails (months apart) asking if my query has been resolved or hinting at human contact. What a damn joke...</p> <p> </p> <p>By the way Telkom...if you find that I've blocked you from *****ING from my online account every month from June onwards...don't take me to court...cause I'll win. I have all the correspondence of when I've attempted to contact you and cancel - as well as your terrible customer service people point of contacts.</p> <p> </p> <p>I will die before I join Telkom again. I'd rather pay higher cellular rates than be "client" of Telkom's.</p>

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Replies (1)
WS
Wade S's update08 May 2017, 17:37
Reviewer Update

Good day Launa

Telkom Account Number: ********** 19
Affected Number: ********** 016

ID Number: ********** 005085

Regards,

Wade