Telkom *****ing money!

Our Telephone lines was ****** in November.

They said they won't be replacing the lines, so Vodacom came and offered a fibre deal, which we took.

I continued to pay Telkom, since the Debit order went off my account anyways. I told Telkom they can't charge me for a service that no longer works. I tried to log a fault on the line using the online platform on Telkom's Website, but It says unable to log a fault on my line number, since they phoned to tell me the lines won't be reinstalled. I've tried multiple times. I phoned Telkom saying I don't want the service anymore, they said they will cancel it. Nothing happened. More debit orders went off. I then opened another bank account, since Telkom just doesn't stop taking money every month to try and stop them.

Now I got a message from their laywer "*** #### ####### TELKOM SOC LTD Account ********** 77 is suspended. Pay R2 116,02 at Easypay /Post Office/EFT "

Could you not look on your system to see what actually happened here? I'm not paying another cent. I would also like a refund for all the months this year I payed with no service from you guys. I don't even have a contract with Telkom. It's a month to month. Why the hell is it so impossible to stop the debit order?