1 reviews | Active since Oct 2018
Telkom *****ing money
So I cancelled my services for Telkom in April already and still paid in June and Jule for services I did not receive. This morning the debit order went off again. I am extreemly upset about this, as services where cancelled and I received confirmation, Why is TELKOM still taking m money? As a consumer this is not fair, and at this stage I am going to sue for services not rendered and false deduction of a debit order that has been cancelled more than 5 months ago. And when I phoned to complein in September and I told them I was going to reverse the payment, they just go ahead.
Hi CFourie2003
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi CFourie2003
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
