SJ
Shana J

1 reviews | Active since Nov 2016

26 Nov 2016, 07:26

TELKOM *****ING HUGE AMOUNTS OF MONEY FROM MY ACCOUNT EVERY MONTH!!!!!!

<p>In June this year I app**** for a cellphone contract at Telkom. They were not very hands on with this process and sent no communication to advise on the progress of the application. I eventually app**** for a contract at MTN and was assisted within 2 days. I then decided to personally go to Telkom to advise them that they no longer had to process my application as I had received the cellphone elsewhere, to which they agreed..... meaning I WALKED OUT OF THE STORE (TELKOM @ THE BRIDGE @ GREEENACRES IN PORT ELIZABETH) EMPTY HANDED AND WITH A CLEAR MIND! </p> <p>This is where my nightmare started- It has now been 6 months that Telkom has been *****ing money from my bank account for a device and phone line I do not even have!!!! I did not give them consent to deduct anything from my account, yet they are doing so every month, sometimes more than once a month, constantly changing the reference numbers and amounts. The amounts aren't even small, last month they deducted just under R12 000 at once from account and yesterday again. </p> <p>I have tried just about everything- constantly having to go into the store to query this issue, contacting the accounts division regularly and lodging complaints and getting different stories, always having to monitor my bank account and reversing and stopping debit orders with my bank AND I HAVE JUST ABOUT HAD IT WITH THESE *******!!!!</p> <p>I AM NOW IN THE PROCESS OF SEEKING LEGAL ADVICE AS THESE ******* WILL BE THE REASON FOR ME HAVING A POOR CREDIT RECORD. How can I pay for something I do not even have????</p> <p> </p>

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Replies (4)
SJ
Shana J's update27 Nov 2016, 14:51
Reviewer Update

YOU HAVE GOT TO BE KIDDING ME.......... R 2000 DEDUCTED FROM MY ACCOUNT ON FRIDAY AND TODAY R 9345.07 !!!!!!!

I PHONE THE JHB AND DURBAN BRANCHES EVERY SINGLE DAY AND NOBODY CAN GIVE ME AN ANSWER AS TO WHAT IS HAPPENING AND WHY. THIS HAS GOT TO BE AN INSIDE JOB, HOW MANY MORE PEOPLE ARE YOU *****ING FROM LIKE THIS????

SJ
Shana J's update27 Nov 2016, 14:58
Reviewer Update

My lawyer advised we take it further, so we have an appointment with the local and national newspapers this coming week. I will also be taking legal action against Telkom for all my losses incurred.

SJ
Shana J's update14 Dec 2016, 18:08
Reviewer Update

Can somebody please contact me telephonically urgently?

SJ
Shana J's update17 Dec 2016, 08:49
Reviewer Update

And just as I think this matter was about to be resolved, the credit bureaus gives me very disturbing news that Telkom has **** to me yet again!!!