1 reviews | Active since Jan 2010
Telkom *****ing from there clients
<p>Since 11 Nov 2016 I have requested some of my services to be cancelled except the line rental, after I have moved from Middelburg to Witbank. After sending mail upon mail and completing the forms for the service cancelation as per there request and sending it to them I have already moved to a new ISP and I still had to pay for stuff that I wasn’t using anymore. Eventually end of Feb 2017 someone phoned me about the forms that I have submitted in Nov, Dec 2016 and for the last time Jan 2017. And to date they havened credited my account after I had requested them to do so. Today I have received a sms stating they have suspended my line and I need to pay after I already had made a payment for the full amount and more for the month of May 2017, also they will probably charge me now an additional amount to have the line enabled again. This is **************** and *****ing.</p>
to date there was no respoce and you still expect me to pay for a service that is am not getting, i have send mails again and also no responce and it takes forever to get through to the accounts department via phone and when you do get there they drop the call.
to date there was no respoce and you still expect me to pay for a service that is am not getting, i have send mails again and also no responce and it takes forever to get through to the accounts department via phone and when you do get there they drop the call.