Telkom *****ing from their client

Once again my account is being over charged even though my premium was paid 10 day before the actual due date.

When i call Telkom the phone is put down in my ear

This is not treating customers fairly. If the wrong amount gets deducted from my account i will be going to the ombud. You are *****ing my money by overbilling me.

I have logged this complaint so many times and no one is gettin backto me