1 reviews | Active since Dec 2013
Telkom *****ing from customers
My contract was cancelled in January. I received a call confirming the cancellation. My last payment of R 57.50 was due at the end of January and my account was debited. This morning, 1 March, I noticed that Telkom debited my account for R 150.66. My original contract payment was R 107.50. This is unacceptable. Can you imagine if they've done this to one thousand customers. It is not difficult to cancel a debit order. If this is not resolved in the next eight hours, I am going to take legal action against this company. It's time we took a stand against the pathetic service that we're subjected to. It's disgusting. It leaves a bad taste in my mouth to think that so-called legitimate companies aren't afraid to ***** from hard-working South Africans. Telkom should be ashamed to call themselves a corporate. They operate like *********.
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Regards
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
