Telkom *****ing from clients by intentionally billing incorrectly

<p>&lt;p&gt;I have recently moved my telkom line and now I have the following issues with my billing&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt;1)I was supposed to get a free phone , which they charged me for.&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt;2) I am still on the Telkom Mix saver 4 plan I am supposed to be paying R310 per month for a few months I have been paying R410 per month.&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt;3) For this month after I have moved my line my bill is R556.60(without my free phone)&lt;/p&gt;<br />&lt;p&gt;&lt;font size="2" face="Courier"&gt;&lt;font size="2" face="Courier"&gt; &lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt;&lt;font size="2" face="Courier"&gt; &lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt;Subscription Service 08 Apr 16 - 03 May 16 R0.00&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt; &lt;br /&gt;&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt;Your Telephone Line (WS) 08 Apr 16 - 03 May 16 R143.68&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt; &lt;br /&gt;&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt;Telkom Evening W/Ender Plan 08 Apr 16 - 03 May 16 R12.92&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt; &lt;br /&gt;&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt;Subscription Service 04 May 16 - 03 Jun 16 R0.00&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt; &lt;br /&gt;&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt;Your Telephone Line (WS) 04 May 16 - 03 Jun 16 R165.79&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt; &lt;br /&gt;&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt;Telkom Evening W/Ender Plan 04 May 16 - 03 Jun 16 R14.91&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt; &lt;br /&gt;&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;font size="1" face="Courier"&gt;&lt;font size="1" face="Courier"&gt;Telkom Mix - Saver 4 04 May 16 - 03 Jun 16 R219.30&lt;/font&gt;&lt;/font&gt;&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p align="LEFT"&gt;Subtotal R556.60&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt;________________________________________________________________________________________________________________________________&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt;________________________________________________________________________________________________________________________________&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p align="LEFT"&gt;Advance payment Once-off payment R0.00&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p align="LEFT"&gt;&lt;strong&gt;Alcatel versatis E150 phone Once-off payment R258.77&lt;/strong&gt;&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p align="LEFT"&gt;________________________________________________________________________________________________________________________________&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p align="LEFT"&gt;Subtotal R258.77&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt;________________________________________________________________________________________________________________________________&lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt; &lt;/p&gt;<br />&lt;p&gt;Please advise how this error occured and when it will be fixed.&lt;/p&gt;</p>