1 reviews | Active since Oct 2016
My data gets depleted about 4 times faster than normal. I track my data usage and according to my tracking and what Telkom shows, my data gets ******.
I have phoned them 5 times and in the last 3 months and nothing is happening. They just say their supervisor will contact me, and nothing.
I have spoken to them and they even confirmed that according to their system they see that my data usage tracking is correct ( saying I used 3 GIG, but the Telkom site show 14 GIG used.)
I am fed up with my data being ******, as I need this for work. This only started happening after upgrading to double data contract in December. This is unacceptable.
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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