TELKOM *****ING DATA!!!!!!

Item: Telkom
Rating: 1
Author: Charlene K

I logged a call because this is the 2nd month in a row that my data disappears without me using my wifi router and IT IS SWITCHED OFF!!!!!! 10 Gig gone within a few days without me switching on the router... Then they tell me they investigated and there is NO UNUSUAL DEPLEYION OF DATA!!! Then I phone Telkom and they keep telling me if that was the finding that is what happened. TELKOM *****S DATA AND THEN TRY TO BULL**** ME SAYING I USED IT!!!!!!!!!! I WILL NOT LET THIS GO!!!!!!!! I'm not the first person this is happening with and they will stand with me and Telkom will loose a lot of customers because of this!!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

12 Jan 2018, 10:40

Hi Ckleyn85

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply12 Jan 2018, 10:40

Official

Hi Ckleyn85

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

TELKOM *****ING DATA!!!!!!

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