TELKOM *****ing Data

<p>TELKOM</p> <p>During the last few days i have contacted TELKOM numerous times!!! I am Fed up and disgusted in Telkom to say the least! I am currently on a smartinternet saver #GB Promo no ********** 868. I receive 3GB of data on the 1ste of every month. When i wanted to use my wife the morning of the 2nd i received a message “OUT OF BUNDLE” How on earth is this possibly. I went to Telkom at the Grove mall Prtoria on the same day, they could not help me and said i must phone Telkom customer care at 081180 (a even bigger frustration) spoke to a consultant (REF: ********** 0), the person told me it would take up to 72 working hours for feedback. When i heard nothing from Telkom i phoned again, had to explain my frustration over again, the consultant said someone will get back to me, again no feedback so i had to call again and explain my situation again! So Then i received a mail and sms after 7 working days, not 3 working days as promised after several call “ Your case no ********** 0 @ Telkom Mobile is resolved. A sms “our records indicate no unusual data depletion” I Phoned Telkom once again, had to tell my whole situation over again!!! I asked the consultant were did 3Gb of data disappeared to on the 1ste for a few ouers, once again said it was data! I could not use 3gb of date!!!! of course it is data but WERE did it go! Once again he could not give me a answer. So Hallopeter is my last option, I am so frustrated with TELKOM, I will NEVER use your services again!!! After my contract i will definitely move to a service provider that wants to help me and actually gets back to me if a have a request and can give me answers on my questions !!! I AM DONE WITH TELKOM and would not make use of their services again if come to upgrade. I would not recommend anyone to use the service!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Frank ******idge</p> <p> ********** 139</p>