Telkom *****ing and de*****ing customers

I canceled my account with Telkom 2 years ago and switched over to ADSL. Today I head to my bank to open a savings account(I was retrenched a month ago), only to be told I have a blacklisted mark against my name from TELKOM,and it's not possible to open the account. I went directly to Telkom store and they informed me the accounts department will contact me. Once the call came through an irate person tells me the account was NOT closed and I will need to pay R3300 rand in order to lift the listing!!!! I enquired about the cancelation only to be told, where's my proof. I am LYING!! I had a Telkom account only for ADSL and I asked them to check as there has been no activity on it for 2 years. (I moved over to Fibre) The consultant then replies, "so what!" He also stated that it has nothing to do with him that their personal 2 years back didn't put a reference number down for the cancelation. I will just have to pay them to lift the listing. TELKOM is *****ing from customers. This is their ploy to take money from you, because of their incompetence. They are *******.