1 reviews | Active since May 2014
Telkom *****ing again
<p>I had sent a cancellation form for my fixed line and ADSL line to telkom ********** and received a noreply email. After this I chatted with a telkom billing department agent and confirmed that the cancellations were received, I was happy.</p> <p> </p> <p>Now after doing ue dilligence i'm still getting billed and Telkom's solution is for me to pay and log a ticket for billing dispute</p> <p> </p> <p>This is either ******* or idiocy, I believe the latter is more likely</p>
Good Day Ruan,
Please can you send us your ID number as well as number that was cancelled to *** and quote referance number AI***. We will forward to an agent to contact and assist thank you .
kind regards
Yazied
Telkom Social Media
Good Day Ruan,
Please can you send us your ID number as well as number that was cancelled to *** and quote referance number AI***. We will forward to an agent to contact and assist thank you .
kind regards
Yazied
Telkom Social Media
I have sent emails and forwarder the request I sent to telkom but whenever I speak to an agent they tell me no cancellation request has been received.
How and where do I send a billing dispute?
I have sent emails and forwarder the request I sent to telkom but whenever I speak to an agent they tell me no cancellation request has been received.
How and where do I send a billing dispute?
Still no help..... just continueing to *****
Still no help..... just continueing to *****