1 reviews | Active since Jan 2010
<p>On 30 August I lodged a compaint on this website about telkom accounts department. They charge me for 2 handsets after 24 months has gone by. After cancelling one of my contract on 9 June (my contracts already expired) they still charge me another 2 months before they cancel on their side. Then they cancel both my contracts and take both sims off the network. I logged 2 cases with them. Reinstate my number and incorrect account on 22 September. Case ********** 0 and ********** 3. It took them 21 days to reinstate my number on the network. In that period, they took a debit order from my account, which i reversed as i've been paying for a service that was cancelled. According to my calculations telkom owes me money, but they hand me over. </p> <p>I wasted 16 hours on the phone and telkom shops and e-mails to get my phone reinstated. During that time I was unable to make or receive calls.</p> <p>STAY AWAY PEOPLE!</p>
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Sorry for the inconvenience caused. Our consultants will look into this matter and advise.
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Moenieb.
Telkom Social Media Team
Best regards,
Good evening.
Sorry for the inconvenience caused. Our consultants will look into this matter and advise.
Interaction ***
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
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