Telkom Staff unprofessional

I have been trying to get an ADSL line activated since Friday, 13th September 2019 and we have been sent from pillar to post by the Sales team and the billing department.

Yesterday we asked to put our number in a "pool" and it was never done. I had to go through the samr 30min process again today and eventually the consultant dropped my call without resolving my query.

For such an integral company to our daily access to the cyber world they have failed many before me and now even i am a statistic.

When will Telkom ever if ever just do their job and keep us connected?