TELKOM staff that cannot use TELKOMS website

Went to the store to enquire about upgrading to wireless LTE in Gonubie, the store had ONE laptop to assist with, the man wanted to see if i was covered in my area, logged on to laptop then had to close numerous ads and virus pop ups , low storage etc ... didnt know how to get onto TELKOMS website to see the special i wanted to know about. after 10mins got someone to log on for him. he then battled for 10-15min to enter my address, which he never did because there were too many pop ups and ads, he kept getting redirected. i asked if there wasnt a better laptop to use but there was ONLY ONE...in a TELKOM STORE.... he then asked another guy to help who just stood an swore right in front of me because he couldnt figure it out either. after tinkering they gave up and said \maybe it will be right when you come back again". to which i rep**** NEVER. pathetic service"