CS
Celeste S
1 reviews | Active since Oct 2012
01 Sept 2015, 13:29
Telkom Staff *****s mobile sim
I am going to open up a case of theft against Telkom Employee Prince. I cancelled my LTE router and have a case number written by Prince on my cancellation form. I have been charged for an additional 2 months and Telkom will not give my money back as they say I used data after I returned the unit to Rosebank. I am not getting assistance and being *****ed from pillar to post.
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Telkom's replyOfficial
01 Sept 2015, 14:17Hello Cellly,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM136249
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM136249
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply01 Sept 2015, 14:17
Official
Hello Cellly,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM136249
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM136249
Kind Regards
Zulfah
Telkom Social Media Team