Telkom staff *****s confidentional information

First we visited telkom at Cape Gate, Cape Town. Due to the unprofessional sales person helping us, we just got up and left, as how can you pick your nose, investigate your booger, check your private phone and sit in your chair as if you are at a common braai while attending to customers? Seriously!? We then went to Canal Walk's telkom to apply for 2 mobile contracts. There the sales person assisted us in a exceptional manner. After completing the application documents and giving our bank statements, pay slip, ID document copy and signing for a debit order to deduct a unknown amount, now everything disappeared!? The sales person said he will phone us to let us know on the same day if our application was successful, but we never heard from him again. We tried numerous times contacting telkom mobile, but the next person is dumber than the previous 1 we get put thru. No one knows what happened to our confidential information and documentation and there is no record of our application. We must constantly phone and nobody can assist us. We struggle to get hold of Telkom mobile and Canal Walk branch, as they just don't pick up business calls.