TELKOM STAFF - SERVICE DOES NOT EXIST. GOD HELP US ALL.

1. In December 2018 a lady from Telkom called to advise that they are doing away with copper cables and all the Waya Waya ordinary phones are being replaced by Telkom free of charge, you get a free phone and sim, and extra amount to use every month. Telkom was supposed to sort this out in 2 weeks. SOME GENIUS HAD ONLY A SIM CARD DELIVERED ON THE 17th of JANUARY 2019 WITHOUT A PHONE. I REPORTED THIS SEVERAL TIMES AND I AM STILL WAITING TO HEAR IF THE DELIVERY SERVICE PEOPLE ARE *****ING THE PHONES OR IF THE GENIUS AT TELKOM REALLY ONLY SENT A SIM CARD AND NO PHONE. I AM REALLY GETTING UPSET NOW BECAUSE THEY A TOTALLY *********** AND TELKOM SHOULD SORT OUT THEIR SERVICE

2. WHILST I AM AWAITING TELKOM'S REPLY TO THE ABOVE QUERY, I HAVE REPORTED MY PHONE OUT OF ORDER AT LEAST 4 TIMES SINCE JANUARY 2019, IT'S STILL NOT WORKING!!!!!!!!!!!!!!!!!!!! Every time I report it, I receive an sms telling me it's fixed.

TELKOM - PLEASE EMPLOY PEOPLE WHO REALLY FEEL LIKE EARNING THEIR SALARIES AND DOING THEIR JOBS PROPERLY!!! THANKS SICK OF IT SUSAN CARR