TELKOM STAFF SAYS I'M THE PROFESSIONAL

I CALLED TELKOM ASKING FOR HELP ON A SUSPENDED LINE AND THE AGENT AFRICA BONGCO TELLS ME HE IS THE PROFESSIONAL AND I MUST LISTEN TO HIM. WASTING MY AIRTIME. HE REFUSED TO HELP ME. FIRSTLY QUERIES THE WRONG BILL THEN TELLING ME HE DOESN'T SEE A PROBLEM. I AM VERY DISAPPOINTED WITH TELKOM SERVICE.WE HAVE BEEN SUPPORTING YOUR COMPANY FOR MANY YEARS.