Telkom Staff's Pathetic CUSTOMER SERVICE

I had my Telkom line installed on Friday the 22/05/2015, upon completion of the telephone line, the technician advised that the line would be opened in the next 4 hours. This never happened. I called through the call centre on Saturday morning and held on for 25minutes only to be told that the Service Team that would assist to open the line does not work over the weekend. I then agreed to call on Monday, Yesterday the 25/05/2015 I called the call centre about 2pm held on for 40minutes before my call was answered by the most *********** call centre agent that I have ever dealt with in my entire life!!! She was rude, did not understand any processes, she could not even speak proper English! When I picked up on her rudeness I immediately requested to speak to a manager, she left the headset down- did not put me on hold and left me hanging on for about 21 minutes waiting to speak to a manager. Upon waiting I could hear the common chit chat going on in the back ground and cellphone tones going off. I eventually cut the call. I called the Technician who cut the call on me, laughed and put me on hold and the list goes on... I am disgusted by the service I am receiving!!!