Telkom staff need to do what they are paid for!

For the past few months my account has been billed for accounts I am unaware of. Telkom finally repsonded to this problem only after I posted my complaint on hello peter months ago, but still they fail to rectify this. I received an email saying the account was cancelled with immediate effect yet this morning I was billed again. How long will I be billed for gadgets I DO NOT HAVE and when will someone from telkom decide to actually do what they are paid for and solve this!!! I was told I will get all the money back, mind you, they have been billing me since March, its almost the end of July now and I have been ignored when I enquire about this! Someone please explain to me what I am supposed to do as ive gone through the proper channels and have received no assistance. I don't work hard for my money to be ****** by Telkom!!!