telkom staff incl managers dont know their product

16 0715 i saw a ad for a p7 for r149.00 from telkom .<br> with the advert on hand i went to greenstone branch <br> 2 brnchs both could not find the rate theirs r279.00 <br> at the small branch on friday 17 the mng at the store promised to call me back <br> (to date he has not called )<br> other branch still had 15 min. before close time and told me they are closed and they have no stock .<br> .<br> my son was in sandton.they were not aware of the deal .woodlands same<br> <br> 20 july i started calling various dept. of telkom untill some one gave me the regional mng no.<br> in the meanwhile i also spoke to 10213 lungile shabalala she was the only one who picked up the deal.<br> she even told me i must go back to the brnchs and insist they must find the deal.<br> i requested her email.which she sent me .<br> from one mng to another eventually i spoke to m motaung.<br> emailed him the deal 2 days plenty calls no response till the 23-07.<br> by then i app**** to lungille <br> the acc dept had problems with my deal (stating my acc does not exist) emailed them my statemnt proof<br> 21 days still no phone but charged 1st installment.<br> they refused to upgrade on 22 mnths .<br> add says unlimited to same network 24mth lets see