Telkom Staff ********* Behaviour

Telkom Makhado Crossing

My experience with Telkom Makhado Crossing has been nothing short of a nightmare, and it’s all thanks to the deceptive practices of their front desk sales assistant. I walked into their store in January 2024 with the simple goal of obtaining an uncapped month-to-month SIM-only contract. Instead, I was met with blatant dishonesty and a complete lack of professionalism.

I explicitly informed the sales assistant that I needed a month-to-month contract because I would be moving in three months to an area without Telkom coverage. Despite my clear instructions, he attempted to push a fixed-term contract on me. After firmly declining, I thought the matter was settled. Little did I know, I was being duped into signing a 24-month contract.

Fast forward to my move, and I was hit with the shocking revelation that I was tied into a fixed contract. The very thing I had explicitly refused! Now, I am being forced to pay an exorbitant amount for cancellation, all because of the sales assistant’s gross misrepresentation and deceit.

This experience has left me feeling utterly betrayed and frustrated. The sales assistant’s actions were not just *********, but downright *****ulent. Telkom Makhado Crossing needs to hold their staff accountable for such ********* behavior. Until then, I cannot in good conscience recommend this store to anyone. Save yourself the headache and take your business elsewhere.