Telkom staff avoiding actual work
Trying to get a voice line activated.
After being called by the sales team and being ignored by a consultant who doesn't say a word (I can hear the background office sounds), I get hung up on.
Then I get an email telling me they tried to contact me and I didn't pick up.
This has happened multiple times now. Does Telkom even track this?
Good afternoon Tom
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Good afternoon Tom
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,