Telkom staff

I have been calling the call centre for the past 5 weeks yet everyone tells me a different story. My payments is not reflecting, my payment is reflecting yet not allocated, there’s nothing they can do, my account will remain suspended...and when I request to speak to a supervisor or manager, the agent told me that Jabulile Malepe busy and she doesn’t wanna take the call.

Can the manager who is not busy give me a call to tell me that my account is unblocked?

This is the worst service I’ve experienced my entire life