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Frans B

1 reviews | Active since Sept 2017

26 Jan 2021, 08:58

Telkom Springs Mall no notice boards for not receiving cash on premises.

Good day. i went to Telkom in Springs Mall to purchase data with cash. After waiting for a while i was assisted. Told the consultant that i need Data for my rooter, only after giving all the details, she told me very rudely that they don't except cash on the premises, card only, was her words, and that she repeated numerous times, to my frustration. I went to pay R100 in my account and went back. on entering the store, i stood and looked if i maybe missed the notice stating that no cash is excepted on the premises, to my amazement NO NOTICE ANYWHERE. I asked the unfriendly lady where the notice boards are, and she said that they haven't installed them yet. Well the question is, WHEN WILL THIS BE INSTALLED. I can gaurentee you three months from now i will still have this very unpleasant experience. Wow, Telkom what has happened to you. To a company that was so service orientated, to consultants that just doesn't care, have no manners or aren't friendly at all. I'm highly disappointed. Please up you game. I think SA needs service, this is not service this is a lot of 'waisting time" Will I use Telkom in Springs Mall again, well according to alot of my friends, this is how Telkom rolls, everywhere. Do i have a choice, no i don't, do I.

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